Consumerist.com had a great exchange from a reader over the weekend who evidently assumed the blog editors would side with him, the consumer, against a company he was having a disagreement with. He thought wrong. The 10-word version is: Jerk has a problem - everyone knows he's a jerk now.
I am still in search for the jerk-free customer service business model. Although I take comfort in knowing that no one else has found it - we can find amusement in the ways the system outs those who seek to abuse our quest.
Consumerist.com - The Worst Tip We Have Ever Received.
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